Zazzle Reviews

Zazzle has an overall rating of 4.7 based on 375 reviews. Customer feedback on Zazzle is mixed: Zazzle reviewers highlight positive aspects like wide range of customizable products, user-friendly design tools, high-quality printing, excellent customer service, which strongly appeal to individuals seeking personalized gifts, small business owners, creative professionals, event planners. However, Zazzle is often criticized for its higher prices compared to competitors, occasional shipping delays, limited product availability, complex return process.

4.7/5.0

375 reviews

5 Stars

17

4 Stars

2

3 Stars

2

2 Stars

0

1 Star

0

All Zazzle Reviews (375)
William-haven
May 22, 2026
"Surprisingly durable stickers"
I ordered some custom stickers from Zazzle for my water bottle, and I’ll admit I kind of expected them to peel fast, since you never know if companies are just hyping up the quality to get the sale. But these have actually held up for months. I’ve washed the bottle a bunch of times and the stickers still aren’t peeling or looking rough. i’m happy with how they turned out.
christine1970
May 21, 2026
"Nice Little Surprise at Checkout"
I had a coupon and figured it would only take a tiny bit off, but then I got to checkout and ended up saving more than I expected, which was such a nice surprise. Always feels good when the total drops more than you thought it would.
William_burnham03
May 18, 2026
"Custom cards came out just right"
I ordered some custom cards and they came out exactly how I typed everything, including the names and spacing. The colors looked right too, so overall I’m really happy with them. Has anyone else had theirs print this accurately, or was I just lucky?
ann.Zapata
May 16, 2026
"Arrived Right on Time"
My order showed up exactly when they said it would, so that was nice. No issues at all, and I was totally calm about it the whole time... definitely not checking the tracking every few minutes.
JudyWilson
May 11, 2026
"On time and hassle-free"
My order showed up right on time and everything went smoothly. that’s exactly how it should be—if a company takes your money, they ought to follow through properly, and they did.
loritorres2376
May 07, 2026
"Checkout was easy overall"
I ordered a custom card on Zazzle, and the checkout was smooth. The cart showed my design, the price, shipping choices, and discounts clearly, so I didn’t have to hunt around or wonder what was going on. Small win for me: I actually got the whole thing ordered during a short break, which almost never happens.

The only thing that made me pause was the shipping price changing a bit when I picked faster delivery, so I went back and double-checked everything before paying. Other than that, payment went through with no issues, and the confirmation email showed up right away. Good experience overall, just a tiny bit less than perfect.
jamesdowney8107
May 01, 2026
"Order turned out just right"
My order came printed exactly the way I set it up. I kept second-guessing myself, wondering if I’d picked the right colors or typed the names correctly, but everything was spot on. No mistakes at all, so I’m really happy with it.
susanapetrin9301
April 29, 2026
"Easy return and quick refund"
The return went smoothly, and I got my refund faster than I expected. Just based on my gut feeling, it seemed like a reliable process overall...
KROPF
April 22, 2026
"I’ve ordered from Zazzle a few…"
I’ve ordered from Zazzle a few times now, and the site has been straightforward each time. Searching for what I wanted was easy, and I liked that customizing the design didn’t feel confusing or overly complicated. Even little things, like being able to save an item and come back to it later, made the whole process smoother. Checkout was quick too, which I always appreciate. No real complaints from me so far
carolynross6410
April 22, 2026
"Worked Fine, But I’m Still Not Fully Sold"
It worked fine overall, so I can’t really complain too much. At the same time, I wouldn’t say I was blown away by it either. It did what I needed it to do, but somehow still felt like it could’ve been a little better
david_Hayes79
April 13, 2026
"Quick Fix, But Instructions Could Be Clearer"
They fixed my issue really fast, which I appreciated. I just wish the instructions had been a bit clearer along the way so I knew exactly what to expect.
WALKER
April 04, 2026
"I ordered a few custom invites from Zazzle…"
I ordered a few custom invites from Zazzle, the print quality was better than I expected. The colors came out clear and bright, the paper felt nice, and there weren’t any blurry spots or smudges. The only annoying part was the timing, but that was mostly on me for ordering too close to when I needed them. Overall, I’m really happy with how they turned out and I’d definitely order again.
james1987
March 23, 2026
"Really happy with how it turned out"
This was super easy to customize, and the final result came out really nice. Reading between the lines of the options was simple too, so I felt like I could make it look the way I wanted without overthinking it.
jonathonmarquardt5409
March 22, 2026
"I wasn't expecting it to get here so..."
I wasn't expecting it to get here so fast, but it did. Shipping wasn't no problem at all, and everything went smooth.
RUGGLES
March 20, 2026
"Pretty good for custom stuff"
I’ve ordered from Zazzle a few times now and it’s been a solid experience. The prices are fair, especially if you catch a sale, and the quality was better than I expected for what I paid. I like being able to personalize things without it costing a crazy amount extra. Shipping wasn’t exactly cheap, but overall it still felt worth it. I’d deffinitely order from them again.
josephsusko2252
March 09, 2026
"My order showed up on time…"
My order showed up on time, and the print looked okay overall. For some reason, I was expecting the material to feel a little nicer, but it came off a bit cheaper than I’d hoped. The colors were close to the preview, just not as sharp as I imagined. It’s fine for what I paid, but I’m not totally sure I’d order the same item again.
Lester.brewington
March 07, 2026
"Finished and Sent Out Surprisingly Fast"
I ordered some custom invites and, i was kind of bracing myself for them to take forever. To my surprise, zazzle got them made really quickly and shipped them earlier than the date they gave me. They arrived on time, thankfully, which saved me from having to stress about it. I’m happy with how fast it all went, even if I wish I hadn’t had to worry about the timing in the first place...
sherita1982
February 20, 2026
"Great options for any occasion"
I was really happy with the variety here. No matter what I was looking for, it felt like there was always something that fit the occasion. I’d definitely come back when I need more options.
Charlotte-magedanz
February 07, 2026
"Not Quite What I Expected"
The order showed up fine and everything was okay, but the colors just felt way darker than they looked on the site. I don’t know, it kind of threw me off because I had a different idea in my head. It’s still usable, so I’m keeping it, but I definitely had a strong reaction when I opened it.
richard_Mason88
January 31, 2026
"Lots of great options to pick from"
I was surprised by how many design options they had. It took me a little while to choose, but in a good way because there were so many solid ones. I ended up finding something that fit my style easily. If you’re looking around, I’d say take your time and browse through everything before deciding. I’d definitely use them again

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Zazzle Q&A

Let's say i want to get a customized phone case, how will the customization be done?

How do the images hold up compared to how they look in the editor?

How long does it take for "support" to respond to an email?

Is there a number i could call to speak with a customer representative?

Hi, i'm thinking about using zazzle to create my dad's birthday card. i need to use korean for the text. is that going to be a problem when printing?

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